1. Information We Collect

When you book a stay at Crest Homes Uganda, we collect personal information necessary to manage your reservation. This includes:

• Contact Details: Your name, email address, and phone number.
• Identification: For security and legal compliance in Uganda, we may require a copy of your Government ID or Passport upon check-in.
• Payment Information: Handled securely via our third-party providers (PayPal, Flutterwave, or Pesapal). We do not store your full card details on our servers.

2. How We Use Your Information

We use the collected data to:

• Process and confirm your bookings.
• Send check-in instructions and updates regarding your stay.
• Respond to your inquiries via our contact form.
• Improve our hospitality services and website experience.

3. Data Security

We implement industry-standard security measures to protect your data. As a "Single Database Application," your information is stored within our secure environment and is only accessible by authorized personnel for the purpose of managing your stay.

4. Third-Party Sharing

We do not sell your personal data. We only share information with third parties when necessary to facilitate your stay (e.g., payment gateways) or if required by Ugandan law.

5. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at: